Terms & purchases

App licence

Benso is made by Amberlake, operated by Max Robson. Apps downloaded from the App Store use Apple’s Standard End User Licence Agreement. This page explains the product and purchase arrangements; it does not replace that agreement or your statutory rights.

Your content and services

Benso is a media player. It does not supply, sell or recommend channels, films, series, playlists, add-ons or streaming subscriptions, and it includes none. You add every source yourself. Only add sources and play content you are authorised to use, and follow the terms of the provider that supplies them.

Third-party accounts, services and add-ons have their own terms, charges and availability. Compatibility can depend on the format, provider and device. Discovery artwork does not grant a streaming licence. Benso is independent of the services named on this website.

Services and licences we use

Film and series information comes from Trakt, under the Trakt API Use Policy, and from TVmaze, under its CC BY-SA licence, with a link back to TVmaze. Facts about cast and crew come from Wikidata, which is in the public domain (CC0). Cast photos come from Wikimedia Commons, each under its own open licence, and show their author and licence. Benso uses Trakt but is not endorsed or certified by Trakt. Plex, Jellyfin and Emby servers connect only with your own sign-in, to servers you run or were invited to. A Nuvio import uses Nuvio’s public API with your own account.

Rights holders

Benso hosts no content and keeps no directory of sources. What a person watches comes only from the sources they add. If you hold rights in content and have a concern about Benso, email hello@amberlake.co.uk and we will reply.

YouTube trailers

Trailer opens the video on YouTube itself, in the YouTube app or your browser. Benso embeds no YouTube player. On YouTube, the YouTube Terms of Service apply. Google’s handling of information is described in the Google Privacy Policy and our trailer privacy explanation.

Plus and free trials

Monthly and yearly Plus subscriptions renew automatically at the price Apple displays before purchase. Eligible subscribers can try them free for seven days. After the trial, the selected plan renews unless cancelled at least 24 hours before the trial ends. An introductory offer is subject to Apple’s eligibility rules for the subscription group.

Manage or cancel a subscription through your Apple Account settings. Cancellation stops future renewal; access follows the terms shown by Apple. Lifetime is a separate one-time purchase with no renewal or free trial. Purchases are handled by Apple.

Plus applies to Benso’s paid features on supported Apple devices using the purchasing Apple Account. Family Sharing is not included. Source-provider subscriptions are separate.

Local prices, taxes, eligibility and availability are displayed by Apple before you confirm. For a refund request, visit reportaproblem.apple.com.

What you are buying today

The plan comparison describes the current Plus features. Future plans are not current entitlements or guarantees of delivery.

Open-source software

Third-party software retains its own licences. Find the notices in Benso under Settings → About → Acknowledgements. For the corresponding source of the LGPL libraries, including our changes, email hello@amberlake.co.uk. The source offer is free of charge for at least three years, as stated in the app’s acknowledgements.

Privacy and support

Read the privacy policy for how Benso handles sources, sign-ins and iCloud data. For help with the app or a purchase, visit Benso support or email hello@amberlake.co.uk.